English-Speaking Customer Service
- Respond to customer inquiries via phone, email, and in-person
- Provide information about our products and services
- Assist with administrative tasks, including data entry and filing
- Maintain customer records and update the database
- Collaborate with other team members to enhance customer satisfaction
- Other duties to be assigned later
- Salary range: IDR 3,000,000 – IDR 3,500,000 per month
Technical Support
- Provide technical support and troubleshooting assistance to customers
- Educate customers on product features and functionalities
- Collaborate with the development team to relay customer feedback and improve products
- Conduct training sessions for customers on product usage
- Maintain documentation of support requests and resolutions
- Other duties to be assigned later
- Salary: IDR 4,000,000 – IDR 5,000,000 per month